Customer Support Channels

  • 1 hour ticket response time
  • A 1–hour Response Guarantee

  • Giving outstanding support on–time is our main priority, so we support each Linux website hosting plan with a one hour ticket solution warranty. The moment you post a ticket or drop an email, our user help and support staff will try all they could do to generate the most acceptable remedy for your case and to provide you with assistance promptly.

  • Top quality support service
  • A Top–quality Support Service

  • Get in touch with us any time needed. Our crew of qualified professionals is going to be on the web for you 24x7x365 to react to all of your doubts and to fix any trouble you might have. You can easily send us a support ticket from the Duoservers Global Web Hosting Site Control Panel or send us an email anytime. Furthermore, on business days, you can easily give us a call or make use of the online chat alternative.

  • Intuitive help center
  • An Intuitive Help Section

  • The Control Panel gives you a thorough know–how base which is built into all parts. In each area, you’ll find a Help button that will load for you a group of step–by–step tutorials on how to make use of a certain feature or carry out a specific action. Moreover, we have made tutorial video lessons as a way to get a better idea of the Control Panel’s interface.