1 hour ticket response
Duoservers Global Web Hosting’s team of tech support engineers is devoted to providing prompt answers to each of your questions. We’ll review your tech support ticket the instant it’s been received and will get back to you with a solution to the problem within less than one hour after the trouble ticket submission. In fact, our average customer support ticket response time is twenty minutes.
A Topflight Customer Service
Each member of our client support team has lots of years of experience in the Linux website hosting arena and most of them have been with us for at least five years. They are all ready to answer all your inquiries in the most competent manner possible.
A User–Friendly Help Center Section
In the Site Control Panel you’ll find an easy–to–browse Help Center section where you can find quick suggestions on how to use our services. You can get the answers to your queries in the F.A.Q. section, find more suggestions in the web hosting account management articles or check out the instructional video tutorials.