Find out what hosting providers mean when they say "phone support".
You can find a lot of website hosting providers on the market today, yet many of them are resellers who have restricted resources, especially when it comes to support. One of the ways to distinguish them is the option to get in touch with the company over the telephone. The level of support that you'll have through this particular way of communication varies depending on the service provider - a few of them offer dedicated phone support, while others offer common and customer support only because some issues are more time-consuming and it is faster and easier to be resolved via a trouble ticket, especially when the situation needs to be escalated. Nonetheless, it is good to know that you could always reach your web hosting supplier since there're numerous small issues which can be taken care of effectively and in a very timely manner through a phone call, not mentioning that you'll be able to get additional info about the services even before you become a customer.
Phone Support in Website Hosting
All our website hosting plans come with phone support 14 hrs a day even on official holidays, therefore if you do not have an account yet, you'll be able to give us a call and find out more about our solutions or whether we'll meet the system requirements for your sites. For your benefit, we have local phone lines in the United States of America, the United Kingdom and Australia, so you are able to call the telephone number that is closer to you. In case you're an existing customer, we will help you promptly with any general and billing issues and with multiple technical issues so as to save you time and efforts - we acknowledge the fact that in some cases it is more convenient to speak with a live person and get things done without delay. Of course, some matters cannot be managed on the telephone, so if this is the case you're able to employ our ticketing system.