Integrated Ticketing System in Website Hosting
Our Linux website hosting come with an integrated ticketing system, which is an essential part of our in-house created Hepsia hosting Control Panel. Unlike other comparable tools, Hepsia enables you to manage everything associated with the hosting service itself in one place – payments, web files, e-mails, tickets, etc., eliminating the necessity to sign in and out of different interfaces. In case you have any technical or pre-sales questions or any problems, you can submit a ticket with just a couple of clicks of the mouse without having to log out of your hosting Control Panel. During the process, you can choose a category and our system will offer you a variety of articles, which will supply you with additional information and which may help you solve any particular problem even before you send a ticket. We guarantee a ticket response time of no more than one hour, even in case it’s a weekend or a legal holiday.