Extensive Online Documentation
Find out more about Online Documentation and why it could be beneficial to have an in-depth documentation available all of the time.
Even though the web hosting service provided by the different companies is relatively the same, each provider has a customized platform with its own tweaks and different ways to carry out specific operations. This is the reason why, a detailed knowledge base would be rather useful both for persons with no experience and for technically knowledgeable individuals who will at some point discover how particular tasks are performed, but will waste time meanwhile. The aim of such a knowledge base is to make the hosting service quick and simple to use, sparing users both time and efforts. The consequence is more satisfied customers, as they can easily find the information they’re searching for, and substantially less work for the help desk team members, because usually the vast majority of the questions and issues that clients have are already enumerated in the knowledge base. Provided that the articles are written well and encompass more things, you’ll be able to learn more not only about your own account, but also about the web hosting service as a whole.
Extensive Online Documentation in Website Hosting
Our website hosting packages come with an extensive knowledge base where you can find info on all the obstacles that you could encounter and their solutions. You can find out how to create and manage a mailing list, how to use an .htaccess file, or how to continue in case the settings of your mail client are correct, but nonetheless you are unable to send email messages, for example. We’ve done our best to be as comprehensive as possible and to encompass all the available options so as to save you time and energy and to present you with different solutions for each single issue. The knowledge base contains educative articles too – both generic ones about the web hosting service as a whole, and more specific ones, which will help you become familiar with the functions and features of the Hepsia Control Panel. You can find articles that are dedicated to particular functions and features in each section of the Control Panel, while if you’d like to see the entire archive of articles, you can go to the all-inclusive Help section.