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Our technical support staff is available 24 hours a day, 7 days a week, to answer all your questions and provide you with constant monitoring of every site hosted with us. For more information about virtual hosting and web development, please contact us over the phone or by e-mail. PHONE NUMBERS:
US TOLL FREE PHONE: +1-800-574-0902
INTERNATIONAL PHONE: +1-510-870-0646
UK PHONE : +44-20-7993-2673
AU PHONE : +61-2-8014-8213
NOTE: Please tell our representative who's on the other end of the line our ID 58753 .
Sales Lines Working Hours:
Monday to Friday:
10.00 AM - 12.00 AM GMT/UK
05.00 AM - 07.00 PM EST/USA
06.00 PM - 08.00 AM EST/AU
Current Customers : Current customers can also login at www.supremeserver1.com/support/ to lodge a support request or check the status of a request. All current customers get 24/7/365 Worldwide Priority Support (maximum 1 hour response time).
ONLINE FORM:
In order to receive a satisfactory answer from the Duoservers Global Web Hosting representative, we suggest that you specify in detail the subject of your enquiry in this online form. The more information you provide the more satisfactory and comprehensive our answer will be.
All fields must be filled out with the exception of those marked as optional.
TECHNICAL SUPPORT FOR EXISTING CUSTOMERS
To open a trouble ticket and receive a solution to your problem from our technical support in less than an hour, you have to read the instructions in the Duoservers Global Web Hosting Ticketing System. |